Terms and Conditions
We're glad you chose to use Mino Casino! However, by using our platform, you agree to these Terms & Conditions, which explain how we operate, what rules apply, and your responsibilities as a user.
Acceptance of the Terms
These Terms & Conditions ("Agreement") form a legally binding contract between you (the "User" or "You") and GBL Solutions N.V., owner and operator of Mino Casino. By creating an account or using our platform in any way, You acknowledge that You've read, understood, and agree to be bound by these Terms & Conditions.
Eligibility Requirements
To use Mino Casino, you must meet the following eligibility requirements:
Account Registration Rules
When creating an account, You agree to provide accurate and complete information. We reserve the right to request additional verification at any time.
Identity Verification and KYC
We may require proof of identity for depositing and withdrawing funds. This is a standard practice in online gaming to prevent money laundering and other illicit activities.
Account Accuracy Obligations
You're responsible for maintaining accurate account information, including your name, address, email address, phone number, and payment details. We reserve the right to suspend or close accounts that contain inaccuracies.
Account Security Responsibilities
It's Your responsibility to maintain the security of your login credentials (including password protection). You're also liable for any unauthorized transactions made using your account.
Login Credentials and Password Protection
We recommend that you use strong passwords, avoid sharing them with others, and regularly update your login information. If someone else gains access to your account due to Your negligence or failure to comply with these requirements, We are not responsible for damages or losses resulting from unauthorized transactions.
Restricted Behavior and Prohibited Activities
Engaging in any of the following activities will result in termination of Your account:
Bonus and Promotion Rules
Our bonus policies are subject to change without notice. Any promotional offers are only valid for the specified duration, may have specific requirements (e.g., depositing a minimum amount), and can be terminated at any time. Failure to comply with these terms will void your eligibility for promotions or bonuses.
Wagering and Gameplay Conditions
Betting is allowed on our platform according to the Terms & Conditions, unless otherwise stated. Wagers must not exceed Your account balance; losses due to excessive wagering are solely Your responsibility.
Bonus Abuse Prevention
We reserve the right to prevent or restrict bonus abuse, which includes but isn't limited to:
Deposits and Withdrawals
For information regarding deposits and withdrawals please refer to our Deposit & Withdrawal Policy page.
Verification Before Withdrawals
To prevent money laundering, terrorist financing, or any unauthorized activities, We may ask You to provide verification documents. Failure to comply with these requests will delay processing of withdrawal requests.
Processing and Review Procedures
Withdrawal requests are reviewed individually based on compliance requirements, account activity, and other relevant factors. Processing times vary according to payment method; see our Deposit & Withdrawal Policy for further details.
Responsible Gaming Expectations
We aim to provide a safe gaming experience but understand that compulsive behavior can occur with online gaming. We encourage You to maintain control over Your game sessions by limiting stakes, taking breaks, or seeking professional help if needed.
Self-Exclusion and Account Restrictions
If we deem it necessary due to unusual activity or excessive play, your account may be suspended, closed temporarily, or permanently restricted from accessing the website, services, or software. Our team will review each case individually, providing support where possible but ultimately deciding on restrictions.
Game Fairness and RNG Systems
All games offered are certified by third-party testing agencies to ensure fairness and randomness.
Technical Interruptions or Voided Gameplay
Due to various circumstances like server errors, upgrades, or network issues, gameplay may be temporarily suspended. Losses resulting from these interruptions will not result in compensation but might trigger subsequent review of account status.
Suspension or Closure of Accounts
We reserve the right, at any time and without prior notice, to suspend your access to our services if there's evidence that:
Intellectual Property and Platform Ownership
All content on Mino Casino belongs exclusively to us. We retain the right, without consent from users, to make changes as deemed necessary for improvement, modifications, updates, bug fixes.
Limitation of Liability
Under no circumstances will GBL Solutions N.V be liable for:
Modification of Terms
We reserve the right, at any time without prior notice, to modify terms & conditions. Changes shall take effect immediately upon posting them on Mino Casino's website; Users continue operating under existing rules until further notices.
Contact and Support Guidance
For support inquiries, we can be reached via:
Please note that live support is available 24/7. We'll respond as quickly as possible but cannot guarantee specific response times.
Applicable Licensing and Regulatory Oversight
Mino Casino operates under the Curaçao Gaming license, which we renew on an annual basis to maintain compliance with regulatory standards set forth by our governing body.
By choosing to use Mino Casino services after reading these Terms & Conditions, You confirm your understanding of and commitment to complying with them.